Omniq - Smart Shopping & Checkout App
OmniQ enhances in-store shopping with seamless, personalized experiences.
Stockholm
2025
A self-initiated project
What is OmniQ?
OmniQ enhances in-store shopping by integrating smart screens, NFC technology, and AI-driven personalization. Customers can scan products, check real-time stock, explore tailored recommendations, and complete purchases without waiting in line. By merging the efficiency of e-commerce with the tactile experience of physical retail, OmniQ creates a seamless, engaging, and data-driven shopping journey.
Business Value
Reducing store walkouts by solving long queues and stock unavailability, ensuring fewer lost sales. Boosting customer satisfaction and retention, with self-service tech increasing loyalty by 85%. Optimizing staff resources by minimizing repetitive tasks, allowing employees to focus on personalized service. Simplifying the shopping experience with real-time product insights, queue management, and digital receipts. Positioning brands as tech-forward and customer-centric, fostering deeper engagement through state-of-the-art retail technology.
OmniQ isn’t just enhancing retail—it’s reshaping it for the future.
85%
25%
84%
Design Iterations & Prototypes
14
Speed to Checkout
40% faster
Data-Driven Decisions
10+ insights
OmniQ's Reach
5+ markets
Beyond E-Commerce Designing OmniQ's Smart Retail experience
01
Discover & Explore
The home screen serves as the entry point into the OmniQ shopping experience. Users can browse trending products, explore categories, and get personalized recommendations based on their preferences. A built-in search function and quick access to product scanning streamline the journey, making it easy to find and purchase items efficiently.
02
Scan & Identify Products
By leveraging NFC technology, users can scan product tags or barcodes to instantly access item details. The smart scanning feature eliminates the need to search manually, providing real-time stock availability, pricing, materials, and size options in a seamless and interactive way.
03
Chat with a Store Associate
Need assistance? OmniQ enables direct communication with store staff via an integrated chat feature. Users can request help, ask about sizes, or get stock updates, enhancing the shopping experience without having to search for an associate in-store. The app also allows users to reserve items for pickup.
04
Receive Notifications on Availability
Instead of constantly checking stock manually, users can receive real-time notifications when their desired product arrives in-store or is ready for pickup. Whether it's a reserved fitting room session or an item being restocked, this feature ensures customers stay informed and never miss out.
05
View Product Details & Purchase
Once a product is selected, users can explore in-depth details, including composition, care instructions, size availability, and user reviews. OmniQ helps customers make informed purchase decisions with all relevant product information presented in a clear and intuitive layout.
06
Locate Your Product In-Store
Finding a product has never been easier. OmniQ provides real-time in-store navigation, guiding users to the exact location of their item. Whether it’s at a specific section, shelf, or pickup counter, this feature removes the hassle of searching and improves the overall shopping flow.
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